About me
I am an enthusiastic IT Professional based in Calgary, with a rich background in Network Operations, Systems Administration, and Cybersecurity.
I Provide Professional IT Services.
I am an experienced information technology associate with an extensive background in network operations, systems administration, and cybersecurity. I hold a Bachelor of Computer Information Systems and Minor in Business from Mount Royal University.
I’ve spent most of these years learning different areas of IT like Networking (Routing/Switching), Cloud technologies (AWS/Azure), and Information Security. Having worked on various projects that are already live, I can help you with the best possible suggestions and ideas that we can proceed with.
What I do
From understanding your requirements, being able to solve complex technical problems and establish confidence in key stakeholders, I do everything that falls in between these lines.
IT Support
An effective IT personnel must be capable of troubleshooting complex issues with an analytical approach to problem solving. I solve complex issues with a diverse skill set, and thoroughly document them afterwards.
Systems ADministration
If you are looking for an IT Professional who’ll take initiative over the maintenance and development of your IT infrastructure, I am a well-established professional to help you with this.
collaboration
If you are looking for an innovative professional focused on creative business strategies to streamline business operations, I can help you through effective collaboration and communication.
Skills
My Experience
December 2021 - Present
Alberta Health Services
System Administrator
I deliver essential infrastructure services with respect to data protection by monitoring overall health including daily backup jobs and backup targets, remediating issues, performing recovery of files for fileservers, databases, and virtual machines
September 2020 - December 2021
Alberta Health Services
IT Service Desk Analyst
I managed first-level remote troubleshooting for software, hardware, and network issues in Windows and Linux environments across an organization of 150,000, utilizing ServiceNow ticketing system to complete thorough documentation
2015-2020
QuickContractors
General Contractor
I serviced 5,000+ homes across the greater Calgary area, installing various appliances in accordance with Provincial standards.
2014-2015
Best Buy
Operations Specialist
I collaborated with management to provide support to warehouse and retail floor, delivering merchandise as needed.